Intercultural Insights

The experience of each is the treasure of all” – Gérard de Nerval

Leading with Culture
Driving business performance through the alignment of people, strategy and culture Leaders increasingly recognize that cultural dysfunction can impede business performance, and that poor cultural fit ...
How foreigners see the French
French behaviour which often surprises “incomers” Being aware of the image others have of us is important, because through our behaviour foreigners will subconsciously seek confirmation of...
Culture: The Secret Ingredient to Excellent Service Quality in Hospitality
If there is a place where customers pay special attention to the quality of the service they receive, it is in the hospitality industry. As such, not surprisingly, hotels invest a significant amount o...
Southeast Asian Business Culture – Anecdotes From Outside the Fishbowl
An important step towards becoming a competent player in the international work environment is having a good understanding about one’s own culture. Like water to a fish, the influence of our own cul...
Feedback and Culture
  Feedback at work: a question of culture? Everyone agrees that feedback can be a valuable management tool, used to forge a relationship based on trust and confidence, to help staff develop (incl...
The Internationalisation of BNP Paribas
Interview with Frédéric Thoral, HR Manager of BNP Paribas Personal Finance Fréderic Thoral kindly agreed to answer questions about his career. In a frank interview, he talks about his role in the t...
Are French and Americans arrogant?
We’ve heard it over and over as fingers point across the Atlantic: THEY are so arrogant! When the topic comes up in intercultural trainings, people from other countries usually laugh and say: Bo...
New Year Greetings!
The Intercultural Insights team wish you a Happy Year of the Rooster and send our best wishes for your international success in the new year! If you haven’t caught the adventures of Archibald Wa...
Universalism vs Identity
Can the company be a place where we find synergy between modernity and tradition? A high civil servant and “Management and Society” director at the CNRS, Philippe d’Iribarne has been...
Do You Have a Minute? Answer This One Question.
Help unlock intercultural insights by answering one question: Do you feel confident in your ability to work well with other cultures?
Modern Asia: Tradition vs Progress
To what extent is the apparent “westernization” process in Asia simply a superficial outcome of modernization. Are people rejecting their traditional values?
Intercultural Training for Business Growth
50% of international joint-venture failures are due to intercultural incomprehension and inability to grasp what is expected by others in specific situations.
Franco-Chinese Joint-Ventures: An Impossible Dream?
Chloe Ascencio is a trainer and coach specialising in Chinese management and business culture. In her book Travailler avec les Chinois, she proposes 8 operational factors to ensure success when doin...
Procurement in China
How should you go about procurement in China? There is no simple answer to this question, however one thing is certain: the ideas behind buying and selling differ greatly from one culture to another. ...
Competition Law: An Intercultural Perspective
Olivier d’Ormesson, a lawyer specialising in competition law and a member of the French Competition Authority’s board, has analysed the requests for leniency submitted to the European Commission a...
How to Successfully Negotiate in China
What if the success of a negotiation in China did not only depend on the signing of a contract? Philippe Vigoureux shares practical advice to help you succeed in China.
The Importance of Feng Shui in China
Feng Shui is serious business in China, and the workplace is no exception. Philippe Vigoureux, a leading intercultural consultant, shares a narrative that highlights the importance of understanding l...
“I Chose France” – Ross McInnes
Ross McInnes, the Chairman of Safran’s Executive Board, kindly accepted our invitation to discuss his career. We talked about that all-important sense of belonging, which involves a “dual culture...
Join Our LinkedIn Group
Ready to get ahead in your intercultural journey? Join our LinkedIn Group to continue the cross-cultural conversation with hundreds of members globally. Moderated by the Akteos team, the group is a ...
International Perception of French Managers
National culture has a considerable influence on management styles. Understanding our reputation internationally, whether justified or not, can help us to be more effective in our dealings with collea...