Intercultural Insights
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The experience of each is the treasure of all” – Gérard de Nerval

Becoming a (truly) Inclusive Company: Moving towards the elimination of prejudices
  Initiatives promoting diversity and inclusion are flourishing everywhere. What is especially encouraging is the visibility and global scope of this phenomenon. Agility, collective intelligence,...
How To Preserve The Relational Link At A Distance?
We ask ourselves every day how we will approach our intercultural trainings on the United States and France without triggering passionate and heated debates due to the special relationship that reigns...
Freedom, Equality, Fraternity through the Franco-American prism
We ask ourselves every day how we will approach our intercultural trainings on the United States and France without triggering passionate and heated debates due to the special relationship that reigns...
Remote Working, Risks and Opportunities
Working remotely: How do we turn constraints into opportunities? The coronavirus crisis and mandatory confinement have brought us into new working conditions. Even organizations that are reluctant to ...
Is the LEAN approach cultural?
Despite its longevity, the LEAN method has not aged a day. But it can only succeed if the cultural aspect is taken into account.
The Coronavirus Epidemic Across Cultures
Are All Cultures Equal When It Comes to Coronavirus? Although it should be remembered that culture is only one explanatory factor ...
Coronavirus: Going Out Masked, A Question of Culture!
Is Wearing a Mask Cultural?  If you go out without a mask in Hong Kong, Seoul or Tokyo during an epidemic, you risk becoming a “social pariah” when elsewhere, in Europe or the United S...
Working remotely
Remote management and collaboration has been a trend and now the coronavirus is not giving businesses any other alternative.
The Culture Of Digital Learning Through Crises
From E-Learning to Digital Learning  Who remembers the Internet bubble? At the end of the 1990s, it was a time of euphoria. “Young shoots” proliferate: the more money they lose, the more ...
The Practice of Feedback
  The cultural dimension in the practice of feedback   Everyone agrees that a good practice of giving feedbacks can be a great intercultural management tool, to be used to nurture the relationsh...
Chinese Facts vs. French Concepts
There is a Chinese proverb that says: Facts are better than words. Unreceptive to concepts, the Chinese see and understand things through facts.
Social conflict in South Korea
Why do some French companies experience difficulties resolving labor disputes that sometimes arise in their Korean subsidiaries?
The new Silk Road
The Chinese dream is being realised externally through the new Silk Road and internally through the Made-in-China 2025 strategic plan.
French-style meetings
Why are there so many prejudices about French-style meetings? Where do they come from? How can we overcome them? Philippe Cartallier goes back over three preconceived ideas about French people in meet...
Chinese New Year and Business Etiquette
The Chinese New Year of 2019 falls on Tuesday, 5th February and lasts to February 19th. Usher with me confidently in the Year of the Pig and understand the background, traditions and rituals.
Managing a Polish team
Is being a good manager in France sufficient to manage a Polish team? Ewa Gallou gives us the keys to understanding the differences between the Polish and the French.
Danish egalitarianism
The Danish way of life is strongly imbued with "Janteloven", shared by all, meaning everyone is equal. How does this egalitarian system translate into professional life?
Mongolia, a land of contrasts
Mongolia is a country about which most of us know nothing or very little here in Europe. Nevertheless, many large international companies do business there.
The French passion for strike action!
Strike is a French cultural phenomenon. Can the cultural profile help us understand the French?
An innovative strategy in China’s Music Valley
Pinggu in China is the world’s leading centre for the production of stringed instruments.
Negotiating with the Iranians
You can’t negotiate with the Iranians as you would with your European, Russian, Chinese or Indian partners.
Doing business in India: some pointers
Thierry Lepercq, Assistant General Manager of ENGIE and founder of Solairedirect, discusses his international experience, particularly in India, where he quickly found that it was necessary to think o...
The challenges of repatriation
What is the impact of expatriation on the expatriate's career? How can the company capitalize on the investment represented by the employee's expatriation?
Michelin, the challenges of transformation
By successfully carrying through the industrial and digital transformation of the MICHELIN group, and more generally its reorganisation, Jean Dominique SENARD has emerged as one of the most brilliant ...
Happy Cross-Cultural Year 2018!
The Akteos and Intercultural Insights teams wish you an happy cross-cultural and digital year 2018 and invite you for a new adventure!
The French management style
The French management style had not yet assumed the importance that multinationals gave it during the 2000s.
Leading with Culture
  Driving business performance through the alignment of people, strategy and culture Leaders increasingly recognize that cultural dysfunction can impede business performance, and that poor cultur...
How foreigners see the French
French behaviour which often surprises “incomers” Being aware of the image others have of us is important, because through our behaviour foreigners will subconsciously seek confirmation of...
The Indian concept of time
For the Indians, time is seen as being cyclical, following a recurring cycle of four ages, involving the appearance, degeneration and end of the universe before a new era begins, identical to the prev...
Culture: The Secret Ingredient to Excellent Service Quality in Hospitality
If there is a place where customers pay special attention to the quality of the service they receive, it is in the hospitality industry. As such, not surprisingly, hotels invest a significant amount o...
Southeast Asian Business Culture – Anecdotes From Outside the Fishbowl
An important step towards becoming a competent player in the international work environment is having a good understanding about one’s own culture. Like water to a fish, the influence of our own cul...
Feedback and Culture
  Feedback at work: a question of culture? Everyone agrees that feedback can be a valuable management tool, used to forge a relationship based on trust and confidence, to help staff develop (incl...
The Internationalisation of BNP Paribas
Interview with Frédéric Thoral, HR Manager of BNP Paribas Personal Finance Fréderic Thoral kindly agreed to answer questions about his career. In a frank interview, he talks about his role in the t...
Are French and Americans arrogant?
We’ve heard it over and over as fingers point across the Atlantic: THEY are so arrogant! When the topic comes up in intercultural trainings, people from other countries usually laugh and say: Bo...
New Year Greetings!
The Intercultural Insights team wish you a Happy Year of the Rooster and send our best wishes for your international success in the new year! If you haven’t caught the adventures of Archibald Wa...
Universalism vs Identity
Can the company be a place where we find synergy between modernity and tradition? A high civil servant and “Management and Society” director at the CNRS, Philippe d’Iribarne has been...
Do You Have a Minute? Answer This One Question.
Help unlock intercultural insights by answering one question: Do you feel confident in your ability to work well with other cultures?
Modern Asia: Tradition vs Progress
To what extent is the apparent “westernization” process in Asia simply a superficial outcome of modernization. Are people rejecting their traditional values?
Intercultural Training for Business Growth
50% of international joint-venture failures are due to intercultural incomprehension and inability to grasp what is expected by others in specific situations.
Managing an unusual conflict in the Caribbean
While being French départements in their own right administratively, over the centuries the French Antilles have maintained a number of specific socio-cultural characteristics
A influential man’s view of the world
Whether as a member of the military, a company manager, an intelligence officer or a professor in strategy and crisis management, Alain Juillet has worn many hats.
A lesson from Argentina
Passing through the toll gates for free in Argentina!... Viewed from the other side of the Atlantic, the same experience isn't considered in the same way.
What makes a “good boss” in Indonesia?
Among the different management aspects for which we study the influence of culture, there's the question of the management "styles" which characterise each country.
Franco-Chinese Joint-Ventures: An Impossible Dream?
Chloe Ascencio is a trainer and coach specialising in Chinese management and business culture. In her book Travailler avec les Chinois, she proposes 8 operational factors to ensure success when doin...
Procurement in China
How should you go about procurement in China? There is no simple answer to this question, however one thing is certain: the ideas behind buying and selling differ greatly from one culture to another. ...
Competition Law: An Intercultural Perspective
Olivier d’Ormesson, a lawyer specialising in competition law and a member of the French Competition Authority’s board, has analysed the requests for leniency submitted to the European Commission a...
How to Successfully Negotiate in China
What if the success of a negotiation in China did not only depend on the signing of a contract? Philippe Vigoureux shares practical advice to help you succeed in China.
The Importance of Feng Shui in China
Feng Shui is serious business in China, and the workplace is no exception. Philippe Vigoureux, a leading intercultural consultant, shares a narrative that highlights the importance of understanding l...
“I Chose France” – Ross McInnes
Ross McInnes, the Chairman of Safran’s Executive Board, kindly accepted our invitation to discuss his career. We talked about that all-important sense of belonging, which involves a “dual culture...
Join Our LinkedIn Group
Ready to get ahead in your intercultural journey? Join our LinkedIn Group to continue the cross-cultural conversation with hundreds of members globally. Moderated by the Akteos team, the group is a ...